Professional Remote Computer Repair & Virus Removal — Diagnostic Included
Certified technicians remove malware, restore performance and repair hardware on laptops and desktops. Every job starts with a free diagnostic and a firm price you approve before you pay.
Money-Back Guarantee
If the virus isn't removed, you don't pay
Certified Technicians
Background-checked, NYC-based techs
Free Diagnostic & Firm Quote
No charge until you approve the price
30-Day Parts Warranty
On every hardware repair
Remote Virus Cleanup — $99
One visit, one price. We connect remotely, remove the virus or malware, lock the device back down and hand you a clean, faster machine. Your diagnostic is included — no separate fee.
- Free diagnostic included
- Malware, spyware & ransomware removal
- Browser, startup & performance optimization
- Money-back guarantee if the virus isn't removed
- Completed remotely — no drop-off needed
Add ongoing protection
A one-time cleanup fixes today's problem. If devices keep getting slow or reinfected, add a Device Care monthly plan:
- Unlimited remote support from $19.99/mo
- Start with a single device — no minimum
- No setup fee on your first 3 devices (12-month plan)
Offered after your repair — never required.
Start With a Free Diagnostic — Pay Only When You Approve
No surprise invoices. Simple jobs carry a flat published price. Complex repairs are quoted first, and the quote costs you nothing.
Complex repairs — free quote first
Screens, keyboards, batteries, logic boards and Windows upgrades depend on the exact model and part. We diagnose free, then send a firm quote.
- No payment before you see and approve the price
- Parts and labour itemised separately
- Repair only goes ahead once you say yes
Free instant device checkup
Run our automated diagnostic and get a free report on hardware, software, security and network health.
Free diagnostic with a certified tech
Describe the problem and we'll assess it, then quote the fix — by phone, remotely, or at our bench.
Choose Your Service
Three straightforward ways to get your device fixed — no bundles, no pressure.
Remote Tech Support
Talk to a tech right now, start a secure remote session, or fix a virus with a one-time remote cleanup.
View detailsHardware Repairs
Screens, keyboards, batteries, boards and upgrades — flat prices for simple jobs, free quotes for complex ones.
View detailsSubscription Plans
Ongoing remote support and device checkups from $19.99/mo. Start with one device — the 12-month plan waives the setup fee on your first 3 devices.
View detailsKnow someone whose computer needs fixing?
Refer clients to EGT and we'll email each one a professional overview of our repair services — with a Device Assessment gifted from you. Refer 2 or more clients and earn 14 Days of FREE Remote Support (1 hour per day).
Free to start • Unlimited referrals • Your name & email let us track your rewards.
Computer Repair New York City
EGT Networks provides professional computer repair, laptop repair, virus removal and IT support across all five boroughs of New York City — Manhattan, Brooklyn, Queens, the Bronx and Staten Island — with remote support available nationwide.
Learn about NYC computer repair services →